← The Sense Index
The Sense Index · Published 2026-08-10
The Loyalty Tax Report 2026
How much Australians overpay each year for staying put: energy, super, home loans, insurance and savings.
$4.6bn
estimated total annual loyalty tax paid by Australian households
75%
of households are on an energy plan above the market's best offer
Source: Sense Index estimate, BillSense plan data
$1.2k
average excess super fees paid per member each year
Source: Sense Index estimate, SuperSense fee analysis
0.9%
average gap between loyal borrowers' and new-customer mortgage rates
Source: Sense Index estimate, RateSense rate tracking
$540
average premium creep on auto-renewed insurance policies
Source: Sense Index estimate, CoverSense renewal data
2.1%
typical gap between big-bank base and best-available savings rates
Source: Sense Index estimate, BankSense rate tracking
Methodology
Figures are modelled from each Sense app's live comparison data against published market averages. This is a placeholder model; we will publish the full sourced methodology alongside the report before promoting it.
Cite this report
The Sense Index is free to cite under CC BY 4.0. Please attribute “The Loyalty Tax Report 2026, Sense AI” and link back to this page. Machine-readable Dataset metadata is embedded for automated citation.